One of the top concerns of IT and Support leaders have in managing a remote team is the ability to communicate and manage remote support professionals. Unfortunately most IT organizations today view support resources who work remotely as needing more supervision. But, your remote support team requires no more or no less supervision than your existing “Brick and mortar” team. Join us for a complimentary 30 minute webinar on performance management of the VIRTUAL Support Professional, and the tools and technology that can be utilized to build a stronger support organization through the VIRTUAL Support Center.