B Wyze Holdings Inc. was selected as a Regional Finalist in Canada’s 50 Best Managed Companies program for 2008.

Whether we want to admit it or not the support industry might be the most schizophrenic industry on the planet today! It seems one minute we are in the back office providing support behind the scenes to end users and customers. The next minute we are moved to the front of the organization and considered “strategic”. Today it is “strategically outsourced and off-shored”.

So what’s it going to be? Back office, front office, strategic, outsourced, or off-shored?The answer lies in the ability of Support leaders to find support models offering what their company’s want; an innovative, cost effective, and scalable support model that consistently provides world class support. The VIRTUAL Support Center accomplishes these objectives and more.

To see how VIRTUAL Support can be a strategic advantage to your organization click here to view a white paper created by Tim Dewey, President of VIRTUAL Support Options and business partner of B Wyze Solutions.

It is the same company, different name. Over the next 30days, the B Wyze eLearning team will begin the transition to MindMuze. It is the same legal entity, same people, with enhanced products and services operating under a new distinct learning innovations brand.

“Muze” was chosen as a play on “Muse” - (ok…the dot com was taken). “Muse” often refers to an inspiration. There you have it. We hope our new brand continues the B Wyze Holdings Inc. mission of Inspiring Success Through Trust and Partnership. As part of B Wyze Holdings Inc., the integrated learning products and services of MindMuze should inspire the mind.

Why the change?
B Wyze has evolved from a small start-up in 2000 to multiple operating units. Our custom eLearning team was spun off from our IT services group in 2006. After being awarded some large global eLearning projects, it was decided that the eLearning team had been incubated long enough and should establish a new brand focusing on a new market segment. As a result, B Wyze eLearning Inc. was born.

Victims of our own success, it soon became clear that the B Wyze brand was being diluted. The typical Corporate Education buyer was very different from the typical IT services buyer. Simultaneously, B Wyze Holdings Inc. was launching a new eLearning product team under the banner of MindMuze. Over the past 12 months, MindMuze has established a reputation for excellence in innovative eLearning products. It just made sense to combine B Wyze eLearning services team with the MindMuze product team and create one incredible brand focused on all learning innovations - products and services. Phew….that was a mouth full.

B Wyze Holdings now has three wholly owned subsidiaries - B Wyze, B Wyze USA, MindMuze. The B Wyze brand will remain a team focused on IT Service Management excellence and innovation (www.bwyze.com). Yes, B Wyze will still offer eLearning products and some custom eLearning, but only as it relates to serving the Corporate IT buyer.Look for MindMuze to explode onto the scene (too dramatic?) with more innovative learning products and services (mobile learning, virtual 3D worlds, Green employee training, etc.)

The transition will be smooth. I hope that you enjoy the new MindMuze site. We are looking for your feedback and your blogs!

Thanks for Listening,
Rick Beaudry, Co-Founder

Toronto, ON and Atlanta, GA >> VIRTUAL Support Options, LLC , Provider of virtual workforce management solutions for the service and support industry, today announced that it has formed a strategic partnership with B Wyze, Inc. of Toronto, ON. Under the terms of the agreement B Wyze will become the exclusive partner for VIRTUAL Support Options in Canada, selling and delivering the VIRTUAL Support Options innovative products and solutions for the support industry’s remote workforce. “The Strategic alignment of our organizations and desire to further expand the delivery of remote workforce solutions to our customers and partners in Canada demonstrates our commitment to the support industry”, stated John Towsley, President and CEO of B Wyze.About VIRTUAL Support Options

VIRTUAL Support Options provides VIRTUAL Workforce Management solutions for the service and support industry. Exclusively focused on best practices for the VIRTUAL workforce, VIRTUAL Support Options offers customers Education & Training, consulting, and sourcing services specifically designed for the Remote workforce. Visit them here.

Today, B Wyze launched an updated version of our website. This redesign was initiated to better meet the needs of our customers, our suppliers, our partners and our employees. We hope that the clear structure, clean design, and simplified navigation make visiting our site interesting and informative and should encourage you to come back often.

Additionally, we now have our B Wyze eLearning team operating under the new MindMuze brand. All of our custom eLearning services are now part of the MindMuze team. Please visit us at www.mindmuze.com. Both B Wyze and MindMuze are operating companies that are wholly-owned by B Wyze Holdings Inc.

As of today, the B Wyze brand is dedicated to the growing IT Service industry, offering an integrated package of products and services leading to improved IT Service delivery for our enterprise customers. The MindMuze brand is dedicated to becoming the global standard for innovative online learning solutions, including both products and custom services.

Please take a look around our new sites.